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Practical Process

We offer full framework consultation or you may need assistance with just one area. Please contact us for information on how we may assist you with managing your practical business processes.

 

We offer additional support to help you maintain the processes that you have developed.  Please visit our Support page for more information.

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Are You Experiencing Receipt Defeat?

Leijun Campbell - Wednesday, October 19, 2011
Picture If I had a dime for every time I heard, “I don’t have the receipt”, I think I would at least have a long vacation paid for at this point. So what point am I trying to make?  In researching the top mistakes that entrepreneurs and small business owners make when preparing for their taxes, the one that is repeatedly at the top was Not Keeping Proper Documentation for Expenses Incurred. Even if you have a professional accountant handling your taxes, it is ultimately your responsibility to keep and organize the documentation for them.  Whether you undertake this daunting task yourself or hire a trustworthy assistant/bookkeeper to handle this matter for you is up to you. It is imperative that all receipts for expenses be kept.  For example, restaurants, supplies, equipment, travel, etc.  If an audit should occur these receipts are necessary to verify the purchase is legitimate. I know what your thinking, in this day and age isn’t everything kept virtually?  Well, honestly a lot is and things will continue to go in that direction.  But we are not completely paper free yet.  Here are some suggestions on how to organize the piles of receipts. One of the easiest is to get a receipt box or plastic holder with dividers they have them in envelope size.  (I actually got a couple of mine at Target in the dollar section, big investment, huh…).  From there you can either stick with a monthly excel sheet with categories across the top, one for each month and attach all receipts for that month with it, or you can get high tech and buy one of those scanners and the programs that go with it that you see on TV.  Once the set up is done for these the scanning and monthly reporting is no problem.  It will make your bookkeeper and accountant’s life much easier also, which is less costly to you.  The only easier way of doing all of this is to shove all your receipts in a envelope and hand them over to your assistant/bookkeeper to handle all of the above for you, which will be a little more costly to your payroll, but alleviates the headache from your plate allowing you to focus on more important business items.  You could go with the shoebox method (believe me there are plenty of people still going this route) hand that over to your accountant and have his/her office deal with it and seeing a more hefty bill on you desk when it is all done and said. The ultimate decision is yours but please take head on the receipts thing, it is more important than you might think. If you have realized that you need help in this area of your business and you’re not sure where to start or what might be best, give us a call or email for a FREE 30 minute consultation.

Stay on the Task Track

Leijun Campbell - Wednesday, October 19, 2011
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Tick Tock of Time for Small Business Owners

Leijun Campbell - Wednesday, October 19, 2011
Picture Do you find yourself saying there is never enough time in a day?  You feel as though you are a dog chasing its tail each day.  Your stuck in the rut of doing everything yourself or not being able to see the value of paying for the help.  In the meantime, you are lacking any personal time to refresh yourself and keep your focus.  Not to even mention the lack of time with your family. As a Small Business Owner (SBO) it is very important that you take just a few hours to go somewhere quiet and meditate on what is really important to you in your business right now.  What tasks you are willing to give up and pay for.  What your business needs at this time in order to maintain and even grow.  If the paying for help is a scary thought for you, because your budget is already tight, think about how much you are earning per hour, and where that can be better used.  For example, you are worth more by getting out there and developing the business.  You are actually losing money for that newsletter, bookkeeping, administrative task by you taking care of it, instead of you developing your business. A Virtual Assistant, Virtual Bookkeeper or Virtual Business Manager would be a great solution to these common problems.  You only pay them for the task and time it takes.  So for the SBO with commitment phobias to managing employees and dealing with the benefits, etc.  This is the perfect Solution. If you having any questions on what a Virtual Assistant can do for your business, contact us at A Little Assistance, WWW.ALITTLEASSISTANCE.COM

National Small Business Week

Leijun Campbell - Wednesday, October 19, 2011

Cheers to all the Small Business Owners out there! A Little Assistance honors the over 27 million Small Businesses nationwide. According to the U.S. Small Business Administration "More than half of Americans either own or work for a small business. They also create 60-80 percent of new jobs in the country."

A Little Assistance would like to thank all our Small Businesses clients for their business.  We also encourage anyone thinking of starting a Small Business to live out their dreams of doing so and  we at A Little Assistance will assist you in anyway we can. 

The Shine in Your Star

Leijun Campbell - Wednesday, October 19, 2011
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The Art of the Serve

Leijun Campbell - Wednesday, October 19, 2011
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    1. Know Who is Boss – You are in business to service customer needs, or solve customer problems. When you truly listen to your clients, they will let you know what they want and how you can provide good service.
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    3. Top Notch Listening Skills – Take the time to identify customer needs by asking questions and concentrating on what the client is really saying. Listen to their words, tone of voice, body language, and MOST importantly how they feel. BEWARE – do not make assumptions.
 
  • Identify and Anticipate Needs – Clients don’t buy products or services. They buy solutions to problems. The more you know your clients the better you will become at anticipating their needs. Communicate with your clients regularly so that you can keep on top of any posing problems or upcoming needs.
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  • Client Appreciation – Treat clients as individuals. Remember each client is a VIP. Think about ways to make the client feel good about doing business with you. Don’t forget to say Thank You.
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  • Educate the Client -You may have the best system for getting t results, so be sure that your client understands how you go about doing that. It cuts down on the off chance that there may be confusion, which can lead to disappointment.
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  • Yes Sir/Madame – Always look for ways to assist your client. Whenever they have a reasonable request, the answer is Yes. Figure out how to make it happen. The appreciation from you client if anything but for the effort alone, will go a long way to keep a loyal client.
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  • It’s Not Hard to Say You're Sorry – When something goes wrong, own it and apologize. I am sorry can go a long way instead of playing the blame game.
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  • Go the Extra Mile – In business today, the future of our client relationships lies in keeping them happy. Therefore, think of ways to elevate yourself above the competition.
 

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Practical Process with Principle

We offer additional support to help you maintain the processes that you have developed. Please visit our Support page for more information.

We have over 25 years of experience & 10+ years in small business management. Read More

Please feel free to contact us directly at (704) 277-5481

or Leijun@campbellbusinessservices.com

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