As much as we businesses owners want to be personally involved every single aspect of our company, there eventually comes a point when the business is growing too much for one or a few people. To make sure each part of the proverbial business “ship” is running smoothly, owners and managers must establish efficient procedures, processes and systems.
Here are a few tips on making that happen.
- Today is the best day to start - If you are reading this at your desk and have not begun to establish your company’s systems, do not delay anymore. Develop three to four key areas in which you want to root your business philosophy and mission. These can be broad at first and then specified over the next several months. However, the key is to get the ball rolling as quickly as possible.
- Write it down - Documentation is crucial to your systems. Of course, you can audit and adjust things as necessary, but having the procedures in written and printed form add a sense of stability and efficiency.
- Anticipate possible issues - Sometimes, what seems great on paper may not work out as well in practice. When you establish those three to four key areas of your business, analyze ways the systems can both succeed and possibly fail. Think in terms of productivity as a business owner, manager, employee, vendor and client/customer. Engaging these perspectives can sometimes prevent future issues.
- Give your managers a chance to review the systems before they become official - Similar to the previous tip, a roundtable discussion via email, conference call or physical meeting can provide value feedback from people who will be responsible for implementing and maintaining these systems on a daily basis. Allow yourself to be open to questions and possible critiques. Once you have a mutually approved list of systems, document them and send out. Things may not come easily at first (like all new things), but hopefully your systems will help kick start a business mission that is ever eager to expand and grow.