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Practical Process

We offer full framework consultation or you may need assistance with just one area. Please contact us for information on how we may assist you with managing your practical business processes.

 

We offer additional support to help you maintain the processes that you have developed.  Please visit our Support page for more information.

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Establish Your Systems to Grow Your Business

Leijun Campbell - Tuesday, August 15, 2017


As much as we businesses owners want to be personally involved every single aspect of our company, there eventually comes a point when the business is growing too much for one or a few people. To make sure each part of the proverbial business “ship” is running smoothly, owners and managers must establish efficient procedures, processes and systems.


Here are a few tips on making that happen.

 

  1. Today is the best day to start - If you are reading this at your desk and have not begun to establish your company’s systems, do not delay anymore. Develop three to four key areas in which you want to root your business philosophy and mission. These can be broad at first and then specified over the next several months. However, the key is to get the ball rolling as quickly as possible.
  2.  
  3. Write it down - Documentation is crucial to your systems. Of course, you can audit and adjust things as necessary, but having the procedures in written and printed form add a sense of stability and efficiency.
  4.  
  5. Anticipate possible issues - Sometimes, what seems great on paper may not work out as well in practice. When you establish those three to four key areas of your business, analyze ways the systems can both succeed and possibly fail. Think in terms of productivity as a business owner, manager, employee, vendor and client/customer. Engaging these perspectives can sometimes prevent future issues.
  6.  
  7. Give your managers a chance to review the systems before they become official - Similar to the previous tip, a roundtable discussion via email, conference call or physical meeting can provide value feedback from people who will be responsible for implementing and maintaining these systems on a daily basis. Allow yourself to be open to questions and possible critiques. Once you have a mutually approved list of systems, document them and send out. Things may not come easily at first (like all new things), but hopefully your systems will help kick start a business mission that is ever eager to expand and grow.
 
For more tips on developing systems for your business, email leijun@campbellbusinessservices.com!

 

How to Develop Practical Processes As A Small Business

Leijun Campbell - Monday, July 31, 2017

Learning how to balance the operations and sales/marketing of your business with the systems and processes of your business is crucial to establishing a path for future success and growth. Creation, development, auditing, documentation and collaboration represent five steps you can take to make these objectives achievable.

What do you feel are ways that your company has developed practical processes?

 


Management Goals for the Rest of the Summer

Leijun Campbell - Friday, July 21, 2017

We recently celebrated the Fourth of July and have now entered into the summer lull that comes before the start of school, Labor Day and the holiday season. As managers and business owners, you have the perfect opportunity to set a few objectives for both the rest of the summer season and the rest of the calendar year.
 
1) Try and implement a unique sales and marketing technique: When business slows and meetings get less frequent because of vacationing employees and clients, you can always try to bring something new to your usual sales approach. Maybe you finally create an ecommerce site for your small store. Maybe you create a Facebook or Twitter page to start expanding your online presence. Maybe you jump start your email marketing efforts by creating a mid-year newsletter detailing all of your successes for the year so far and what you hope to accomplish by year’s end. Whatever you decide to do, keep track of what works and what will need improvement. If you discover great results through a certain technique,
 
2) Hold a summer review meeting: Gather your team at least once or twice over the next few weeks and check the pulse of your company’s culture and teamwork. Allow team members to ask questions about specific projects and pitch ideas for future endeavors. Provide a mission statement and/or vision for the next half of the year. Though you are the manager, you want your team to maintain a sense of ownership over each of their tasks so they can complete them to the best of their ability.

 

3) Recognize objectives completed and audit strategies for any open tasks: As a manager, you realize that celebrating the success of both the company and team members greatly increases morale for the next round of tasks. Take a look and recognize all of the recently completed objectives for the year and analyze reasons that the success occurred. On the other side of the spectrum, examine each of the tasks that have yet to be completed by your team. Are there any missing parts that could help finish the task? If so, you may want to pivot your strategy so you can easily fix the issue and move on to your company’s next project.
 
For more summertime management strategies, contact us today at leijun@campbellbusinessservices.com

2017 Midyear Financial Management Checklist

Leijun Campbell - Friday, June 23, 2017


 

This past Wednesday, June 21st, marked the first day of summer. Activity in your work or home office may have slowed down for the season, but this slight lull could be the perfect opportunity to review your company's progress for the first half of 2017 as well as refine your plans for the rest of the year.

Your financial management, in particular, should always be checked, measured, analyzed and refined. We will give you a few of the most crucial items to include on your midyear checklist. Keep reading for more information and be sure to let us know what you would add!

 

1. Check your prepared budget against your current spending: "Budget" may be one of the least liked, yet most important words in the business lexicon. Your business cannot survive without the creation of a budget and also the fulfillment of a budget. Bring up the documents you created at the beginning of 2017 or end of 2016 and cross-examine each category and item with what you actually spent on said items. If you're on your way to healthy year-end profit and positive cash flow, celebrate and keep pushing forward. If not, grab all of your head staff and determine what areas of spending can be cut or reduced. You still have a little over six months to turn things around, but no use in waiting.

 

2. Check your balance sheet for any missing or uncollected payments: If you are a solopreneur or small business owner, you are constantly being thrown new information about vendors and clients. Without proper systems in place for payables, receivables, bills and invoices, you can miss crucial payments and deadlines. Take time this last week of June to catch up on your balance sheets and income statements. Don't stop until each document is properly filled and all payments are made and received.

 

3. Make sure your tax documents are correct for all aspects of your business: We're just two months out of the dreaded tax season, but you cannot go wrong by trying to prepare for next year. You want to make sure no stone is left unturned with this side of financial management. Though some of you may hire an outside tax accountant for those first few months of each year, consider bringing one in for this next week just to audit your books and make sure everything is on track. You'll breathe easier knowing you have a rock-solid vision and strategy for the rest of 2017

 

Other important items for your midyear financial management checklist:

 

- Job-cost reports

- Estimates versus actuals details

- Profit/loss actuals

- Sales and marketing goals

- Customer satisfaction ratings

 

For more information on financial management, please email us today at leijun@campbellbusinessservices.com!

Financial Fridays: Positive Cash Flow

Leijun Campbell - Friday, May 19, 2017

 

We want to give you something to look forward to every week, so starting today, we are unleashing our Financial Friday series that will feature a mix of blogs, infographics and more. Keep reading for the first post!
 
The four practical processes we advocate at Campbell Business Services are financial management, operations management, talent management and sales and marketing management. Today, we want to delve a little deeper into that first process with a look at cash flow.

 


 
We'll define cash flow as "the net amount of money that comes and goes out of a business during a particular period." The positive cash flow occurs when a business has more cash at the end of a period than at the beginning. The flip side would be to have less cash at the end of a period, indicating a negative cash flow.
 
Obviously, all of us would love a positive cash at the end of each period. However, with your many responsibilities as a small business owner, you may have a tough time establishing and maintaining a positive cash flow.
 
Here are a few tips for achieving this financial management goal:
 
1. Find ways to cut, or at least reduce, your major expenses: It's hard to maintain this objective in our personal finances, let alone for our businesses. Though this process will always be easier said than done, you must figure out at least a few items to focus on that could greatly impact your cash flow. Budget as much as you can each month (of course, there will be emergencies here and there). If you find a similar vendor who can reliably provide you the same product or supplies at a more affordable, consider that option and weigh out the pros and cons on budget sheet. Results will be small when you first start this process; however, continue to refine your process until you begin seeing the impact on your cash flow that you need.
 
2. Get cash faster from customers, clients and receivables: No business wants to feel like they are a collection agency, but no business wants to be bankrupt either. Before entering agreements with customers and clients, be sure to define your payment requirements and deadlines by sending out invoices as soon as possible. You can even include a percentage discount, or incentive, for clients who pay off their debt early. This process will also keep you and your accountant from sweating at the end of the month because you won't have several unpaid invoices.
 
3. Take loans with manageable payment options: In addition to invoices to clients, your business will receive monthly billing statements if you take out loans. These payments can put a strain on expanding your cash flow because you have to always meet these obligations first to avoid strict penalties. When applying for loans, be sure to only take out the ones with reasonable terms that will give you at least a small cushion for increasing your cash flow. Though a few exceptions exist, most of these loans will come with interest after a specified time period. Paying them off early can save you money that can be put towards your cash flow.
 
We hope these tips help. Feel free to email us at leijun@campbellbusinessservices.com if you'd like more information on establishing positive cash flow. We look forward to hearing from you!

 

Administrative Professionals Day 2017

Leijun Campbell - Wednesday, April 26, 2017


April 26th, 2017 marks the occasion of National Administrative Professionals Day in the US! Administrative professionals include several different positions such as receptionists, secretaries, office managers, administrative assistants, executive assistants and plenty of other administrative support specialists all of which help run the day-to-day operations of a business. Be sure to use this day as a way to thank them for all the things they do for your company!

Three Things to Consider When Hiring A New Accountant

Leijun Campbell - Thursday, April 13, 2017

 


Tax season 2017 is finally coming to an end, and we hope you have been able to get everything correctly filed on deadline. Whether you are a detailed individual versed in important tax policies for your small business or you took the step of hiring an outside accountant, everyone can bring a sigh of relief knowing that another year of filing has passed. If you fell into the latter category and experienced a negative or slightly uncomfortable time with the accountant you hired for this past year, we can give you a few tips to make sure the next selection process is much more pleasant.

 

- Hire someone who communicates with you on a daily or weekly basis and has a quality reputation in your state: Reliability in financial management is crucial for any business, especially when you are running most of the operations by yourself or with a small staff. You want an accountant who you can trust with communicating with the right people, compiling the right documents and filing the right reports. Also be sure to check with your state's accounting board to make sure your new accountant will provide you the best experience.

 

- Hire someone who knows the rules of your industry and stays up-to-date with both the big and small changes: Knowing all of the tax and financial guidelines/rules related to your company makes an accountant a viable asset for your small business, especially if your focus is on a niche product or market. You also need an accountant who will keep a pulse on any changes to procedures that could directly affect your business, so that you can focus on making your company the best it can be.

 

- Hire someone who is willing to explain your financial statements fully and answer any questions you may have: Though you will want to spend most of your energy on your company's daily operations while delegating the important details and financial processes to an expert, make sure you hire an accountant who is willing to keep you informed on a regular basis, especially when a potential problem or issue arises. Make sure your accountant has an open door policy when it comes to questions about your company's financial health. No one enjoys shocking surprises when it comes to money.

 

For more information on how we can help you with your financial management, email us at leijun@campbellbusinessservices.com!

 

An Asset to Your Team - Why You Should Hire A Bookkeeper

Leijun Campbell - Wednesday, March 29, 2017



As a small business owner or solopreneur, you pride yourself on being able to handle a variety of tasks from sales to marketing to human resources. However, you occasionally find yourself in a situation that goes beyond your usual expertise such as financial management. Rather than try to push through and make some serious mistakes, consider hiring a bookkeeper who can work with you on a regular basis to make sure everything is in sync. Think of them as an asset to your team, a backup quarterback if you want to use a sports metaphor.

 

We'll give you some reasons below for bringing in a bookkeeper:

 

1. You can run your business and focus on the most crucial tasks - You have multiple customers and issues to deal with throughout the day. If you're being honest with yourself, sitting down to go over financial documents and more in-depth details at the end of every business day is nearly impossible. Even some of the best business owners and executives realize that delegation can be a lifesaver. Not only will hiring a bookkeeper save you time, they will also save you money.

 

2. Bookkeepers can be hired for specific industries - Are you a real estate or insurance agency? Do you own a restaurant or retail store? Bookkeepers understand most industries on a general level, but each one can focus on something much more specialized. Since they work for multiple clients in an industry, they often understand current trends that should be followed and obscure rules that need to be observed.

 

3. You can hire them on a contract basis or full-time - Though you need to be aware of your company's budget and resources, some of the best bookkeepers start as a contract worker and then can join the team to make your business even stronger. These contractors bring in crucial knowledge and analysis for cash balances and expenditures every week or month, allowing you to build a relationship and trust that you may not have even expected. Regardless, you will gain a better understanding of your company's financial management and be able to start planning for five years ahead rather than just the end of the month.

 

For more information on how we can help you with your financial management, email us at leijun@campbellbusinessservices.com!

 

How to Exchange the Urgent for the Important

Leijun Campbell - Thursday, March 02, 2017

 


 

Earlier today, you walked into your job. Over the past few days, you’ve had to time to do a little bit of brainstorming on your next major project and are ready to finally get things started. You said good morning to your coworkers (or family if you work from home), sat down at your desk, fired up your computer and opened your email inbox.

 

You don't remember the last time you had seen so many red-flagged messages. "Emergency" after "emergency," you typed your fingers to the bone with an unrelenting ferocity as you sent requests for further information, emailed questions to people involved in the projects in jeopardy and set out researching and problem-solving the issues on your own. In between tasks, you attended meetings, some beneficial and some not so necessary. You continued until the 4 o’clock hour and breathe a sigh of relief when the last concern is resolved. You then realized you never started on the project that, until 8:30 a.m. that morning, was considered the most important item on your checklist. As much as our minds want to jump to solving the most urgent of problems, your productivity will suffer because you aren’t given full concentration to the projects and ideas that matter to you and your professional development.

 

With the inevitability of the urgent always looming, setting aside and blocking off time to work on the important is crucial. Campbell Business Services is here to help you make your professional ventures as effective as possible. For more information on how we can help YOU, email leijun@campbellbusinessservices.com!

 

Why Use Campbell Business Services for Your Accounting Needs

Leijun Campbell - Thursday, February 23, 2017

 

As tax season continues, you may need to consult with an accountant to make sure everything is correct for your business before you file.

Check out the ways Campbell Business can help you below and contact us if we can help you in any way!

 


 


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Practical Process with Principle

We offer additional support to help you maintain the processes that you have developed. Please visit our Support page for more information.

We have over 25 years of experience & 10+ years in small business management. Read More

Please feel free to contact us directly at (704) 277-5481

or Leijun@campbellbusinessservices.com

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